Support development vision recalibration and digital transformation in Kazakhstan

The aim of the project is to support strategic initiatives Beyond Recovery of the Government of Kazakhstan with high-impact potential placing particular emphasis on the transformation of the public administration system to cope with current and future challenges and accelerated cross-sectoral digitalisation to strengthen the country’s socio-economic response capacities to crises and enhance its resilience to shocks.

The project’s development objectives are to:

  • support the Agency for Strategic Planning and Reforms to formulate an inclusive new development strategy in key socio-economic priority policy areas, as well as the efforts to build back greener and promote gender equalities;
  • support implementation of the revamped “Digital Kazakhstan” Programme by driving high-impact and high-quality digitalisation initiatives with focus on gender equalities and promoting flexible working arrangement enabling work-life balance;
  • assist in wide-scale digitalisation of the Civil Service System to make it more resilient to effectively and efficiently deliver for the people.

The project activities are:

  • preparation of a policy document to guide the development of innovative policies with targeted policy support for gender equalities for the Government to achieve its goals and fulfil its development aspirations;
  • change management training programme for 500 IT professional in public sector promoting participation of the female professionals;
  • design of Digital Integrated Social Services Model (DISS);
  • integration of existing government agencies databases with the DISS platform;
  • development of an integrated electronic platform and design of protocols and business processes;
  • introduction and integration of proctoring system with the civil service HRM system “I-Kyzmet”;
  • development and implementation of digital readiness initiative for female civil servants.

Expected Results:

  • Policy document is completed and delivered;
  • 500 IT experts trained in change management and innovation in government;
  • Digital Integrated Social Services Model delivered and operational;
  • Business plans packages ready for consideration;
  • Integrated electronic platform delivered and operational;
  • Proctoring system incorporated in the civil service HRM system “I-Kyzmet”;
  • 5,000 female and PWD civil servants ready to work remotely.

The project beneficiaries:

the Agency for Strategic Planning and Reforms;

the Ministry of Digital Development, Innovations and Aerospace Industry;

the Agency for Civil Service Affairs;

the Ministry of Labour and Social Protection.

Project Team contact details:

Eldar Idiyatov

Project Manager, United Nations Development Programme

Tel: + 7 7172 69 65 44 (ext. 2250)

e-mail: eldar.idiyatov@undp.org