Assistance in improving the system of provision and evaluation of public services


The project aims at improving the system of provision of public services and public administration performance assessment. The Ministry of Economy and Budget Planning of Republic of Kazakhstan and Administration of the President of Republic of Kazakhstan will be assisted in further public administration reform through developing the sector of public service delivery and improving the public administration assessment. The project will contribute to enhancing the participation of civil society experts in assessment of public service quality, promoting their expert capacity and mechanisms of interaction with state authorities.

Expected Results

  • Development of a comprehensive regulatory framework for public service delivery;
  • The opportunities for civil society experts to participate in evaluation of public services are increased;
  • Assessment methodology brought in compliance with international standards with account to national context of state administration.


 Donor name  Amount contributed
 Government of Kazakhstan
 $ 680000
 UNDP  $ 70000


 Dec 2012  $ -
 Apr 2013  $ -

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